“The eye to depth and proactive approach of the customer service team was really remarkable.”
Except a person forever deletes their unique reviews, we keep reviews for as long as the consumer provides a copyright account.
Recognizing and celebrating constructive customer service experiences not simply reinforces the worth of excellent customer care but will also inspires firms to continue prioritizing the satisfaction and nicely-being in their clients.
Which is what I did and recorded the dialogue of the resort stating they'd not processed payment. My charge card organization issued me a complete refund. Despatched reservation.com the recording they usually carry on emailing me the reservation is not really cancelled. I think I won on this dispute.
Anyone can produce a copyright evaluation. Individuals that publish reviews have possession to edit or delete them at any time, plus they’ll be exhibited assuming that an account is Lively.
Hello there I've a returned request of my transaction which is given that 9 april until finally now not carried out they hold indicating two to 4 working times i named support they said technological issue so this technological difficulty wasnt shared While using the costumers for what purpose ?
I used to be charged £34.00 in addition £nine.95 just for a booking payment a lot more than the first rate revealed After i Googled Best Western Hotel observed the Best Western Lodge symbol and selected Finest Western Resort to e book a keep but I did not realise that it was truly RESERVATIONS.COM that has Greatest WESTERN Hotel on thier website, the hotel receives paid out from reservations.com so they need to be affiliated with each other, they are in mattress together scaming the customers copyright from tjiwr hard earned cash is smart considering the fact that air BnB n other enterprises has arrive at rise the have designed different ways of supplementing their gains, hence the creation of reservations.
Presenting incentives for reviews or requesting them selectively can bias the TrustScore, which fits against our pointers.
When you've got any additional suggestions or need assistance Down the road, don’t wait to succeed in out —our crew is always right here that will help. Kelly
After a few months of likely back and forth by way of e-mail I last but not least acquired a partial refund. They stored a cancellation payment of 10% of the lodge Invoice! I didn’t cancel they did! I don't think they must have retained a cancellation price. Effectively, it’s now February 2025 and I have still not gained the cancellation price! I preserve receiving an electronic mail indicating I will receive the refund in ten organization days. Each individual 2 months Once i inquire I get exactly the same canned electronic mail. At this time, five months following the vacation I question I will ever see it. THIS COMPANY IS Very little BUT RIP OFF! I'd provide them with below a star if I could. Keep faraway from this business for those who worth your hard earned money and want a business with a good status. It's not it!
For 20 years, I ran in practically nothing but Asics, then their excellent went down. I needs to have acquired around twenty five pairs. I'd an outstanding challenge that has a pair, wrote them about five several years in the past, they created me leap via hoops sending them photos, and in the end, refused to give me even a reduction on A different pair I swore them off and acquired nothing at all but HOKAS. But within a moment of weak spot, I chose to acquire this pair since I liked the colours and imagined, perhaps I am going to give them An additional try.
“I used to be shocked at how swiftly they settled my issue with such professionalism. Really endorse!”
Providing incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
A different wonderful expertise at Reiss Exeter this time! Weekend absent and I couldn’t help myself. Experienced some extremely tempting new spring outfits, very attentive and courteous staff members, practically nothing an excessive amount of trouble and shop was quite fast paced. Fantastic locale too.